How UniLink Agency Billing Works (Consolidated Billing for Multiple Clients)

One invoice, all clients — here's exactly how UniLink Agency billing is structured and how to manage it efficiently.

One of the biggest operational headaches for agencies managing multiple clients on the same platform is billing fragmentation — ten clients means ten separate invoices, ten renewal dates to track, and ten potential payment failures to chase. UniLink's Agency billing model collapses all of that into a single monthly or annual invoice so your finance team deals with one line item instead of a sprawling spreadsheet. Understanding how this system works helps you price your services correctly and avoid unexpected charges.

What Agency Billing Does

When you hold a UniLink Agency account, you are the sole billing customer for every sub-account under your umbrella. UniLink charges you once per billing cycle for the total cost of your Agency base plan plus the cumulative cost of all active sub-accounts. Your clients never receive a bill from UniLink, never see your payment details, and have no direct financial relationship with the platform. This separation is important: it means you can bundle the UniLink cost into a larger retainer or service package without clients knowing exactly what the platform costs.

Each sub-account has a per-seat cost that depends on the plan tier you assign to it. Starter, Pro, and Business tier sub-accounts each have different monthly rates, and those rates are added together on your consolidated invoice. When you add a new sub-account mid-cycle, UniLink prorates the charge so you only pay for the days remaining in the billing period rather than a full month. Similarly, if you downgrade or remove a sub-account, the credit is prorated and applied to your next invoice.

For larger agencies, UniLink offers invoice-based billing as an alternative to automatic card charges. This is available to agencies above a threshold invoice amount and means you receive a formal invoice with net-30 payment terms rather than an automatic card debit. This arrangement is common among agencies that need to route vendor payments through accounts payable rather than a company credit card. Contact the UniLink billing team from within the Agency Billing tab to request invoice billing.

How to Get Started

1. Access the Billing tab. Log in to your Agency Dashboard at app.unilink.us, go to Agency Settings, and click the "Billing" tab. This is the central hub for all billing management.
2. Review your current invoice breakdown. The Billing tab shows your current cycle's invoice in real time, broken down by line item: Agency base fee, each sub-account by plan tier, and any add-ons (white-label domain, priority support, etc.).
3. Add or update your payment method. Click "Payment Methods" to add a credit card or bank account. For annual plans, you can also request an invoice by contacting support. Cards are charged automatically on your renewal date.
4. Choose monthly or annual billing. Toggle between monthly and annual billing in the Billing tab. Annual plans come with a discount equivalent to roughly two months free. You can switch from monthly to annual at any time; the switch takes effect on your next renewal date.
5. Download invoices for accounting. Past invoices are available as PDF downloads from the Billing History section. Each invoice lists the billing period, all sub-accounts, plan tiers, and the total charged.

How to Use Agency Billing

1. Track per-client costs. In the Agency Dashboard, open the Usage Reports section. This shows the cost attributed to each individual sub-account for the current billing period, letting you see exactly what each client relationship is costing you before you bill them.
2. Set your client pricing. Determine your markup or bundling strategy. UniLink bills you at the platform rate; you charge clients whatever you like. Most agencies either mark up the platform cost by 20–40% or bundle it invisibly inside a monthly management retainer.
3. Manage mid-cycle changes. When adding a new client mid-cycle, the prorated cost is calculated automatically and shown before you confirm. When removing a client, the credit is applied to the next invoice rather than issued as a cash refund.
4. Export usage data for client reporting. The Usage Reports section lets you export per-account data as CSV. Use this to build client-facing reports showing what their page is costing to maintain alongside the analytics value it's delivering.
5. Set billing alerts. In Billing Settings, enable spend alerts so you receive an email when your projected invoice exceeds a threshold you define. This prevents surprise invoices when you onboard several clients in the same cycle.

Key Settings

Get the Most Out Of Agency Billing

The most effective way to use consolidated billing is to treat it as a profit center rather than a pass-through cost. Because UniLink bills you at the platform rate and you can charge clients at any price, the delta between your cost and your client billings is pure margin. Build this into your pricing model intentionally: if the Pro plan sub-account costs you a fixed monthly amount, add your management fee on top and present it as a single "platform + management" line item on your client invoices. This framing is cleaner than itemizing the platform cost separately.

Annual billing deserves serious consideration even for agencies with some client churn. The savings are realized over the full year, and most clients who have had their page set up and running for two or three months tend to stay. The break-even point is low enough that annual billing makes financial sense for any agency with more than three active, stable clients. If a client does churn, the remaining credit for their sub-account rolls into your next invoice rather than being wasted.

Use the Usage Reports to build transparency with clients who ask for proof of value. A monthly report showing platform cost alongside their page's click-through data, visitor count, and conversion metrics gives you a concrete value story. Clients who see numbers — even simple ones — are less likely to question the retainer cost than clients who receive only a verbal summary of what you've done. Export the CSV, create a simple template in Google Sheets, and spend five minutes per client to populate the monthly numbers.

Monitor your invoice growth as a leading indicator of agency health. A rising invoice month over month means you're onboarding clients faster than you're losing them. A flat or shrinking invoice is a signal to investigate churn. Because the consolidated invoice captures all activity in one number, it serves as a quick-glance metric for how the agency is trending without requiring a detailed analysis of individual accounts.

Troubleshooting

Frequently Asked Questions