UniLink Agency Pricing Explained (Plans, Seat Costs, and Volume Discounts)
UniLink Agency Pricing Explained (Plans, Seat Costs, and Volume Discounts)
A clear breakdown of what UniLink Agency costs, how seat pricing works, and where volume discounts kick in so you can budget accurately.
- Agency pricing has two components: a base agency fee plus a per-sub-account cost that varies by plan tier.
- Volume discounts apply automatically at 10, 25, and 50+ active sub-accounts.
- Annual billing saves roughly two months' cost compared to paying month to month.
For agencies evaluating UniLink, the pricing question always comes up early: is it cheaper to buy individual Pro accounts for each client, or to pay for the Agency plan? The answer depends on how many clients you manage and which features you need, but the math typically favors the Agency plan once you're managing five or more clients — and strongly favors it at ten or more, where volume discounts start compounding. This article breaks down every component of Agency pricing so you can make the calculation with real numbers.
What Agency Pricing Covers
UniLink Agency pricing has two distinct components. The first is the Agency base fee, which unlocks the Agency Dashboard, white-labeling, sub-account management, consolidated billing, and bulk operations. This fee is flat regardless of how many clients you have. The second component is the per-sub-account cost, which is charged for each client workspace you create under your Agency. Sub-accounts can be on the Starter ($9/mo), Pro ($19/mo), or Business ($49/mo) tier, and you only pay for the tiers you actually assign.
Add-ons are available on top of the base plan and sub-account costs. The most commonly purchased add-ons for agencies are the white-label custom domain (which lets clients log in at your domain rather than app.unilink.us), custom branding packs (for fully removing UniLink logos from the client-facing interface), priority support (guaranteed response times for urgent client issues), and a dedicated account manager (available for large agencies with 25+ clients). Add-ons are billed per agency, not per sub-account, so the cost is spread across your entire client roster.
The important comparison point is against managing individual accounts. If you have ten clients and each is on the Pro plan individually, you're paying ten separate Pro plan invoices with no Agency Dashboard, no white-labeling, no bulk operations, and no consolidated billing. The Agency plan's base fee is offset by the efficiency gains and the white-label value — which you can monetize by charging clients a premium for the "proprietary platform" experience. Most agencies find the Agency plan pays for itself within one or two client relationships when factoring in time saved and perceived value delivered.
How to Get Started
- Visit the pricing page. Go to unilink.us/pricing and scroll to the Agency section. Current pricing for the base fee and each sub-account tier is listed there, along with the volume discount thresholds.
- Estimate your sub-account mix. Before signing up, count how many clients you have and what tier each needs. Multiply those counts by the respective per-seat costs and add the Agency base fee to get your projected monthly invoice.
- Choose monthly or annual. If you have stable, long-term clients, annual billing is the better deal — it applies a discount equivalent to approximately two months free. Monthly billing is better during a ramp-up phase when client count is fluctuating.
- Select your add-ons. Decide which add-ons are relevant before checkout. The white-label domain is almost always worth enabling for professional agencies; priority support is valuable if any of your clients have contractual SLA requirements.
- Complete checkout. Sign up for the Agency plan at app.unilink.us. Your Agency Dashboard and billing settings are available immediately after payment processes.
How to Use Agency Pricing Features
- Monitor your live invoice in the Billing tab. The Billing tab in Agency Settings shows your current cycle's projected invoice in real time as you add or change sub-accounts. Use this as a running cost tracker.
- Track volume discount thresholds. The Billing tab shows how many active sub-accounts you have and how far you are from the next volume discount tier. When you're close to a threshold, it may be worth onboarding an extra client proactively to unlock the discount that reduces the per-seat cost on all existing accounts.
- Assign plan tiers deliberately. When creating a sub-account, choose the tier that matches what you're actually delivering for that client. Over-assigning Business plans to clients who only need Starter wastes margin. Under-assigning limits the features you can use on their behalf.
- Model the annual vs. monthly tradeoff. In the Billing tab, use the toggle to see what your annual equivalent would be. If the savings are significant relative to your current monthly spend, schedule the switch for your next renewal date.
- Request a custom quote for large rosters. If you're managing 50+ sub-accounts, contact the UniLink sales team via the Agency Billing tab. Enterprise-level pricing and custom contracts are available for very large agencies and are not listed on the public pricing page.
Key Settings
| Setting | What It Does | Recommended |
|---|---|---|
| Sub-Account Plan Tier | Determines the per-seat cost and available features for each client workspace | Default to Pro; use Starter for price-sensitive clients, Business for e-commerce clients |
| Billing Cycle (Monthly vs. Annual) | Annual saves ~2 months' cost; monthly offers flexibility for changing client counts | Switch to annual once you have 5+ stable, long-term clients |
| White-Label Domain Add-On | Enables a custom dashboard login URL (e.g., app.youragency.com) | Enable for professional agencies — it's the highest-visibility white-label feature |
| Priority Support Add-On | Guarantees faster response times for support tickets across all your sub-accounts | Worth the cost if any clients have service-level expectations in their contracts |
| Dedicated Account Manager Add-On | Assigns a UniLink team member to your account for strategic guidance and fast escalation | Most valuable at 25+ sub-accounts when the complexity justifies a dedicated contact |
Get the Most Out Of Agency Pricing
Build your client pricing with the volume discount trajectory in mind. When you sign your first five clients, you're not yet at the first discount tier, so your margins are thinner. As you approach ten clients, the per-seat cost drops, and your margin on existing accounts improves automatically without any price increase to clients. This means early clients are effectively subsidizing the infrastructure that makes later clients more profitable — a natural incentive to grow quickly through the early tiers.
The comparison to individual Pro accounts breaks down at scale in your favor. Below five clients, the Agency base fee may make the economics slightly worse than individual accounts. From five to ten clients, you break roughly even when you factor in the efficiency value of the Agency Dashboard. Above ten clients, the volume discount plus the operational savings from bulk operations and consolidated billing make the Agency plan clearly superior. Run this math annually as your client base evolves.
White-labeling is not just a cosmetic feature — it has real pricing power. Agencies that present UniLink as a proprietary platform under their own branding can charge clients a higher management fee because the client perceives more value. A client who logs in to "YourAgency Portal" at app.youragency.com feels they're getting a bespoke solution, not a resold SaaS tool. The white-label domain add-on cost is typically recovered in the first month if it allows you to position the service at even a small premium.
For agencies in growth mode, annual billing requires careful cash flow planning but delivers material savings. The discount is applied upfront, meaning your year-one cost is lower from day one rather than being credited at the end. If cash flow is tight, consider switching sub-accounts to annual billing selectively — start with your most stable, highest-value clients and keep newer or uncertain clients on monthly until they've demonstrated retention.
Troubleshooting
| Problem | Cause | Fix |
|---|---|---|
| Volume discount not applied despite having 10+ sub-accounts | Some sub-accounts may be paused or inactive, not counting toward the threshold | Check the active sub-account count in the Billing tab; reactivate paused accounts if needed |
| Projected invoice higher than expected after adding a sub-account mid-cycle | Proration calculated from the add date to end of cycle, which can be significant early in a cycle | Add new sub-accounts close to your billing renewal date to minimize the proration charge |
| Annual billing switch not reflected on current invoice | Switch takes effect at the next renewal date, not immediately | Confirm the switch date shown in the Billing tab; the discount will appear on the next invoice |
| Custom quote request not receiving a response | Request sent via general support instead of the Agency Billing contact path | Submit the request directly from the Agency Billing tab using the "Contact Sales" link |
- Volume discounts automatically reduce per-seat costs as your client roster grows
- Annual billing saves roughly two months' cost with no commitment beyond the year
- Add-ons are per-agency, not per-seat, so the cost spreads efficiently across all clients
- White-label features create pricing power that often more than offsets the add-on cost
- Agency base fee makes the plan less economical for very small rosters (1–3 clients)
- Enterprise/custom pricing for 50+ accounts requires contacting sales rather than self-serve signup
- Switching from monthly to annual doesn't take effect until the next renewal date
Frequently Asked Questions
Is it cheaper to buy individual Pro accounts instead of an Agency plan?
For one or two clients, individual Pro accounts can be cheaper since you avoid the Agency base fee. Starting at roughly five clients the economics become comparable, and at ten or more the Agency plan is definitively cheaper once volume discounts and operational savings are factored in.
Do volume discounts apply to all tiers or just one?
Volume discounts apply to your total active sub-account count regardless of tier. All your sub-accounts — Starter, Pro, and Business — count toward the threshold, and the discount reduces the per-seat cost across all of them proportionally.
Can I mix monthly and annual sub-accounts?
All sub-accounts under your Agency share the same billing cycle as the Agency plan itself. You cannot have some sub-accounts on monthly and others on annual — the cycle applies to the whole account.
What's included in priority support?
Priority support guarantees a response time faster than the standard queue, covers all sub-accounts under your Agency, and gives you access to a dedicated support email address that bypasses the general queue. Response time SLAs are specified in the add-on description on the pricing page.
Can I downgrade a sub-account's plan to reduce costs?
Yes. You can change any sub-account's plan tier at any time from the Agency Dashboard. The cost adjustment is prorated to your next invoice. Note that downgrading may disable features the client is currently using — review the plan comparison before downgrading.
- Agency pricing = base agency fee + per-sub-account costs by tier (Starter/Pro/Business).
- Volume discounts activate automatically at 10, 25, and 50+ active sub-accounts.
- Annual billing saves roughly two months' cost and is worth switching to once your client base is stable.
- Add-ons (white-label domain, priority support, dedicated account manager) are per-agency, not per-seat.
- The Agency plan typically beats individual Pro accounts in cost-effectiveness at 5+ clients.
Ready to run the numbers for your agency? View current Agency pricing at unilink.us and use the calculator to estimate your exact monthly cost.
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