How to Export Your Data From UniLink (Download Everything You've Built)
How to Export Your Data From UniLink (Download Everything You've Built)
Take a full backup of your UniLink account — pages, contacts, orders, analytics, and products — in a few clicks.
- Go to Dashboard → Settings → Export Data to request a ZIP containing your pages, contacts, orders, analytics, and products in JSON and CSV format.
- You'll receive an email notification when the export is ready to download — processing time varies from a few minutes to several hours for large accounts.
- Media files above the plan storage limit are not included; all structured data is always exported in full regardless of plan.
Your UniLink account represents real work: pages you've designed, contact lists you've built, orders customers have placed, and analytics data you've collected over months or years. All of it belongs to you, and UniLink gives you the tools to take it with you at any time. Whether you're creating a backup before a major redesign, migrating to a new account, or complying with a GDPR subject access request, the data export feature delivers everything in a standard format you can open without proprietary software.
What Data Export Does
The data export feature packages your entire UniLink account into a downloadable ZIP file. The archive is organized into folders by data type: pages (your link-in-bio and landing page configurations), contacts (email subscribers and CRM entries), orders (e-commerce transaction records), analytics (click and visitor data), and products (your product catalog with pricing and descriptions). Structured data is delivered in two formats — JSON for developers and tools that need to parse data programmatically, and CSV for spreadsheet applications and manual review.
UniLink's export feature is built with GDPR compliance in mind. If a contact or customer submits a Subject Access Request (SAR) — asking to see all data you hold about them — you can export your full account and locate their records within the contacts and orders folders. UniLink also provides a separate per-contact data export that support can assist with for formal SAR responses, but the bulk export gives you the raw data needed to fulfill most requests quickly. Exported data includes all fields stored by UniLink including timestamps, metadata, and any custom fields you've created.
Media files — images and videos uploaded to your account — are included in the export up to your plan's storage limit. Accounts that have exceeded their plan's included storage (typically through older uploads on a downgraded plan) will have a note in the export manifest indicating which files were omitted. All structured data (pages, contacts, orders, analytics, products) is always exported in full regardless of plan. The export manifest file in the root of the ZIP lists every included and excluded item so you know exactly what you received.
How to Get Started
- Log in to your UniLink dashboard at app.unilink.us and click Settings in the left navigation sidebar.
- Scroll down the Settings menu to find Export Data and click it. This opens the export configuration panel.
- Check the boxes next to the data types you want to include: Pages, Contacts, Orders, Analytics, Products, and Media. Select all if you want a complete backup.
- Click Request Export. A confirmation banner appears telling you the export has been queued. Processing time depends on account size — small accounts typically complete in under 5 minutes; large accounts with significant analytics history may take up to a few hours.
- When the export is ready, you will receive an email notification at your account's primary email address with a secure download link. Click the link to download the ZIP file. The link expires after 48 hours — download promptly.
How to Use Your Exported Data
- Extract the ZIP file to a folder on your computer. Inside, you'll find subfolders for each data type you selected. Open manifest.json first — it lists every file in the archive, the date range covered, and any items that were omitted.
- Open CSV files in Excel, Google Sheets, or any spreadsheet application for human-readable review. The contacts CSV, for example, contains name, email, signup date, source page, and any custom fields — immediately usable for import into an email marketing platform.
- Use the JSON files for programmatic processing. The pages JSON contains your full block configuration — block types, settings, and content — which a developer can use to migrate page configurations to another platform or version control system.
- For analytics data, the CSV export contains daily click and visitor counts per page, broken down by link block. Import this into a spreadsheet or analytics tool to build charts or calculate trends beyond what the UniLink dashboard shows.
- Store the ZIP in a secure location — cloud storage with version history works well. Label it with the export date (e.g., unilink-export-2025-05-06.zip) so you can identify it relative to other backups. Repeat the export process periodically to keep your backup current.
Key Settings
| Setting | What It Does | Recommended |
|---|---|---|
| Data Type Selection | Choose which categories to include in the export (Pages, Contacts, Orders, Analytics, Products, Media) | Select all for a complete backup; select specific types for targeted exports |
| Date Range Filter | Limits analytics and order data to a specific time window | Leave open (all time) for full backups; set a range for period-specific reporting exports |
| Notification Email | Email address that receives the download link when export is ready | Confirm your primary email is current in account settings before requesting |
| Download Link Expiry | Secure download link is valid for 48 hours after the email is sent | Download immediately after receiving the email; re-request if the link expires |
| Media Inclusion | Includes uploaded images and videos up to plan storage limit | Include for full backups; exclude to reduce processing time and ZIP size for data-only exports |
Get the Most Out Of Data Export
The most important time to export is before a major change — not after something goes wrong. If you're about to redesign your page, delete a product line, or archive a page permanently, run a full export first. The export is a snapshot in time and cannot capture data deleted before it was requested. Exporting before destructive operations takes two minutes and is the safety net most users wish they'd set up before they needed it.
For accounts using UniLink's e-commerce features, the orders CSV is particularly valuable for external accounting. The export includes order ID, customer name, email, product name, quantity, unit price, total, payment method, and fulfillment status. This maps cleanly to the transaction register format expected by most accounting software including QuickBooks, Xero, and FreshBooks. Rather than manually entering sales one by one, import the orders CSV directly into your accounting platform at the end of each month or quarter.
GDPR gives individuals the right to request a copy of their personal data. If a contact submits such a request, search the contacts CSV for their email to find their record and the orders CSV for any purchases. Compile those records into your response. For formal SAR responses with legal implications, consult your legal counsel — the export supplies the raw data, but the required presentation format varies by jurisdiction.
Agencies managing UniLink accounts for multiple clients should establish a monthly export schedule for each client account. Store each ZIP in the client's project folder labeled with the export date. This protects against accidental data loss and ensures that if you ever hand the account back to a client, you have a complete record of everything built during the engagement.
Troubleshooting
| Problem | Cause | Fix |
|---|---|---|
| Export notification email never arrives | Email delivered to spam, or account email address is incorrect | Check spam folder for an email from exports@unilink.us; verify the account email in Settings → Account |
| Download link expired before downloading | 48-hour link expiry passed | Return to Settings → Export Data and request a new export; the process re-runs and generates a fresh download link |
| ZIP file is incomplete or won't open | Download interrupted before completion, or file corrupted in transit | Re-download from the original link if still valid; otherwise request a new export and ensure a stable connection during download |
| Media files missing from export | Uploaded media exceeds plan storage limit or was uploaded to a deleted page | Check the manifest.json in the ZIP root for a list of omitted files; re-upload missing media through the dashboard to include in a future export |
- Full structured data export (pages, contacts, orders, analytics, products) is available on all plans
- JSON and CSV formats ensure data is portable to virtually any platform or tool
- GDPR-ready — provides the raw data needed to fulfill Subject Access Requests
- Selective export by data type allows fast, targeted exports without waiting for large media files
- Media files above the plan storage limit are excluded from the export
- Download link expires after 48 hours — requires re-requesting if missed
- Large accounts can take several hours to process — not instantaneous for heavy data volumes
Frequently Asked Questions
How long does a data export take to process?
Processing time depends on your account size. Small accounts with limited contacts and analytics data typically complete in under 5 minutes. Accounts with years of analytics history, thousands of contacts, or large product catalogs may take up to a few hours. You will receive an email notification the moment the export is ready — you don't need to stay on the page while it processes.
Are my media files (images and videos) included in the export?
Yes, up to your plan's included storage limit. If your account has media files that exceed the limit — typically from older uploads on a previously higher-tier plan — those files are excluded. The manifest.json file inside the ZIP lists all omitted items. All structured data (pages, contacts, orders, analytics) is always exported in full.
Can I import the exported data back into UniLink later?
Contacts can be re-imported via the Contacts section in the dashboard using the CSV format. Page configurations in JSON format are primarily for developer use and backup purposes — there is no self-serve page import from JSON in the dashboard currently. For full account restoration, contact UniLink support.
How do I use the export to fulfill a GDPR Subject Access Request?
Search the contacts CSV for the requestor's email address to find their subscriber record. Search the orders CSV for the same email to find any purchase history. Compile these records into your SAR response. For formal legal compliance, review the response format requirements in your jurisdiction with your legal counsel — the export gives you the underlying data.
Can I request an export on a free plan?
Yes. The data export feature is available on all UniLink plans including free. There is no plan-tier restriction on exporting your data — it's your data and you can always take it with you.
- Trigger an export from Settings → Export Data; select data types, request, and wait for the email notification.
- The ZIP contains JSON and CSV files for pages, contacts, orders, analytics, and products.
- Download the link within 48 hours before it expires — re-request if needed.
- Media files up to your plan's storage limit are included; check manifest.json for any omissions.
- Export before major changes or deletions — data that's been deleted cannot be recovered via export.
Your data is yours — back it up now or take it with you anytime. Log in at app.unilink.us and go to Settings → Export Data to request your export. No data limits, no restrictions on free or paid plans.
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